.page-contact{
  position:relative;
  background:var(--ink);
  color:var(--ivory);
  overflow-x:hidden;
}
.page-contact::before{
  content:"";
  position:absolute;
  top:0;
  left:0;
  right:0;
  height:min(760px,92vh);
  background:
    radial-gradient(92% 78% at 82% 2%, rgba(90,16,38,.88), rgba(50,8,18,.36) 44%, transparent 74%),
    linear-gradient(158deg, rgba(216,181,106,.13), transparent 42%);
  pointer-events:none;
}
.page-contact > *{
  position:relative;
}

/* ---------- 首屏 ---------- */
.page-contact .pc-pagehead{
  padding-top:calc(var(--header-h) + clamp(38px,7vw,86px));
  padding-bottom:clamp(34px,5vw,62px);
}
.page-contact .mgm-crumb__item,
.page-contact .mgm-crumb__link{
  color:var(--text-mute);
}
.page-contact .mgm-crumb__link:hover{
  color:var(--gold);
}
.page-contact .mgm-pagehead__index{
  margin:0 0 18px;
  font-family:var(--mono);
  font-size:11px;
  letter-spacing:.28em;
  text-transform:uppercase;
  color:var(--gold);
}
.page-contact .mgm-pagehead__title{
  margin:0 0 clamp(16px,2.4vw,28px);
  font-family:var(--serif);
  font-weight:300;
  font-size:clamp(34px,6.2vw,80px);
  line-height:1.08;
  letter-spacing:-.015em;
  color:var(--ivory);
  max-width:16ch;
}
.page-contact .mgm-pagehead__lead{
  margin:0;
  max-width:58ch;
  font-size:clamp(15px,1.5vw,17.5px);
  line-height:1.78;
  color:var(--text-soft);
}
.page-contact .pc-pagehead__actions{
  display:flex;
  flex-wrap:wrap;
  gap:12px;
  margin-top:clamp(24px,3.4vw,36px);
}

/* ---------- 章节骨架 ---------- */
.page-contact .pc-section{
  padding-block:clamp(46px,7vw,92px);
}
.page-contact .pc-section + .pc-section{
  border-top:1px solid var(--line-soft);
}
.page-contact .pc-head{
  max-width:720px;
  margin-bottom:clamp(26px,4vw,44px);
}
.page-contact .mgm-section__num{
  margin:0 0 12px;
  font-family:var(--mono);
  font-size:12px;
  letter-spacing:.28em;
  color:var(--gold);
}
.page-contact .mgm-section__title{
  margin:0 0 14px;
  font-family:var(--serif);
  font-weight:400;
  font-size:clamp(24px,3.4vw,40px);
  line-height:1.22;
  color:var(--ivory);
}
.page-contact .mgm-section__lead{
  margin:0;
  font-size:clamp(14.5px,1.4vw,16.5px);
  line-height:1.78;
  color:var(--text-soft);
}

/* ---------- 01 提交前准备 ---------- */
.page-contact .pc-prep{
  display:grid;
  grid-template-columns:1fr;
  gap:1px;
  background:var(--line-soft);
  border:1px solid var(--line-soft);
}
.page-contact .pc-prep__item{
  position:relative;
  background:var(--ink-2);
  padding:clamp(22px,3vw,32px);
}
.page-contact .pc-prep__item::after{
  content:"";
  position:absolute;
  left:0;
  bottom:0;
  width:100%;
  height:2px;
  background:linear-gradient(90deg,var(--gold),transparent 62%);
  opacity:.5;
}
.page-contact .pc-prep__num{
  display:block;
  margin-bottom:14px;
  font-family:var(--mono);
  font-size:11px;
  letter-spacing:.3em;
  color:var(--gold-dim);
}
.page-contact .pc-prep__title{
  margin:0 0 10px;
  font-family:var(--serif);
  font-weight:500;
  font-size:19px;
  color:var(--ivory);
}
.page-contact .pc-prep__text{
  margin:0;
  font-size:14.5px;
  line-height:1.78;
  color:var(--text-soft);
}

/* ---------- 02 三步反馈工作台 ---------- */
.page-contact .pc-desk{
  display:grid;
  grid-template-columns:1fr;
  gap:clamp(20px,3vw,32px);
  align-items:start;
}
.page-contact .pc-desk > *,
.page-contact .pc-channels__body > *,
.page-contact .pc-follow > *{
  min-width:0;
}
.page-contact .pc-form{
  position:relative;
  background:var(--ivory);
  color:#1B1518;
  border-radius:var(--radius);
  padding:clamp(18px,2.6vw,32px);
  box-shadow:0 30px 64px -38px rgba(0,0,0,.9);
}
.page-contact .pc-form::before{
  content:"";
  position:absolute;
  top:0;
  left:0;
  width:56px;
  height:3px;
  background:var(--wine);
}
.page-contact .pc-form__figure{
  margin:0 0 clamp(20px,3vw,30px);
  aspect-ratio:14/9;
  overflow:hidden;
  border-radius:var(--radius);
  background:linear-gradient(135deg,var(--wine-deep),var(--wine));
}
.page-contact .pc-form__figure img{
  display:block;
  width:100%;
  height:100%;
  object-fit:cover;
  max-width:100%;
}

/* 步骤条 */
.page-contact .pc-steps{
  list-style:none;
  margin:0;
  padding:0;
}
.page-contact .pc-step{
  position:relative;
  margin-left:13px;
  padding:0 0 clamp(22px,3vw,32px) 38px;
  border-left:1px solid rgba(11,11,13,.16);
}
.page-contact .pc-step:last-child{
  border-left-color:transparent;
  padding-bottom:0;
}
.page-contact .pc-step__num{
  position:absolute;
  left:-13px;
  top:-2px;
  width:26px;
  height:26px;
  display:grid;
  place-items:center;
  border-radius:50%;
  background:var(--ivory);
  border:1px solid rgba(11,11,13,.22);
  font-family:var(--mono);
  font-size:11.5px;
  color:var(--wine);
}
.page-contact .pc-step[data-state="current"] .pc-step__num{
  border-color:var(--celadon);
  color:#2C6A5A;
  box-shadow:0 0 0 4px rgba(111,175,155,.18);
}
.page-contact .pc-step__title{
  margin:0 0 6px;
  font-family:var(--serif);
  font-weight:600;
  font-size:17.5px;
  line-height:1.4;
  color:#191316;
}
.page-contact .pc-step__hint{
  margin:0 0 12px;
  font-size:13.5px;
  line-height:1.7;
  color:#6B615C;
}

/* 分类标签 */
.page-contact .pc-tabs .mgm-tabs__list{
  display:flex;
  flex-wrap:wrap;
  gap:8px;
  margin:0 0 14px;
  padding:0;
  border:0;
}
.page-contact .pc-tab{
  appearance:none;
  border:1px solid rgba(11,11,13,.2);
  background:transparent;
  color:#332B27;
  font-family:var(--sans);
  font-size:13px;
  line-height:1.2;
  padding:9px 14px;
  border-radius:var(--radius);
  cursor:pointer;
  transition:border-color .2s var(--ease), background .2s var(--ease), color .2s var(--ease);
}
.page-contact .pc-tab:hover{
  border-color:var(--gold-dim);
}
.page-contact .pc-tab[aria-selected="true"]{
  border-color:var(--celadon);
  background:rgba(111,175,155,.12);
  color:#255C4D;
  box-shadow:inset 0 0 0 1px var(--celadon);
}
.page-contact .pc-tab:focus-visible{
  outline:2px solid var(--wine);
  outline-offset:2px;
}
.page-contact .pc-panel{
  padding-left:14px;
  border-left:2px solid var(--line-gold);
  font-size:14px;
  line-height:1.78;
  color:#3C3430;
}
.page-contact .pc-panel p{
  margin:0;
}

/* 截图清单 */
.page-contact .pc-checklist{
  list-style:none;
  display:grid;
  gap:8px;
  margin:0;
  padding:0;
}
.page-contact .pc-checklist li{
  position:relative;
  padding-left:22px;
  font-size:14px;
  line-height:1.7;
  color:#3C3430;
}
.page-contact .pc-checklist li::before{
  content:"";
  position:absolute;
  left:2px;
  top:.62em;
  width:7px;
  height:7px;
  border:1px solid var(--wine);
  transform:rotate(45deg);
}

/* 邮件草稿 */
.page-contact .pc-draft{
  border:1px dashed rgba(11,11,13,.3);
  background:rgba(243,235,221,.62);
  border-radius:var(--radius);
  padding:14px 16px;
}
.page-contact .pc-draft__row{
  display:grid;
  grid-template-columns:60px minmax(0,1fr);
  gap:10px;
  margin:0 0 8px;
  font-size:13px;
  line-height:1.65;
}
.page-contact .pc-draft__row:last-child{
  margin-bottom:0;
}
.page-contact .pc-draft__key{
  padding-top:2px;
  font-family:var(--mono);
  font-size:11px;
  letter-spacing:.1em;
  color:#7A6E66;
}
.page-contact .pc-draft__val{
  color:#231D1F;
  word-break:break-word;
}
.page-contact .pc-email{
  font-family:var(--mono);
  word-break:break-all;
  user-select:all;
  -webkit-user-select:all;
}

/* 右侧时效玻璃卡 */
.page-contact .pc-desk__side{
  background:var(--glass);
  border:1px solid var(--line-gold);
  border-radius:var(--radius);
  padding:clamp(22px,2.8vw,32px);
  backdrop-filter:blur(12px);
  -webkit-backdrop-filter:blur(12px);
}
.page-contact .pc-side__kicker{
  margin:0 0 10px;
  font-family:var(--mono);
  font-size:11px;
  letter-spacing:.28em;
  color:var(--gold);
}
.page-contact .pc-side__title{
  margin:0 0 18px;
  font-family:var(--serif);
  font-weight:400;
  font-size:20px;
  line-height:1.4;
  color:var(--ivory);
}
.page-contact .pc-side__list{
  list-style:none;
  display:grid;
  gap:14px;
  margin:0 0 20px;
  padding:0;
}
.page-contact .pc-side__list li{
  display:grid;
  gap:4px;
  padding-bottom:14px;
  border-bottom:1px solid var(--line-soft);
}
.page-contact .pc-side__list li:last-child{
  padding-bottom:0;
  border-bottom:0;
}
.page-contact .pc-side__num{
  font-family:var(--mono);
  font-size:13px;
  letter-spacing:.06em;
  color:var(--gold);
}
.page-contact .pc-side__list li span:last-child{
  font-size:14px;
  line-height:1.72;
  color:var(--text-soft);
}
.page-contact .pc-side__note{
  margin:0 0 20px;
  padding-left:12px;
  border-left:2px solid var(--celadon);
  font-size:13.5px;
  line-height:1.75;
  color:var(--text-mute);
}

/* ---------- 03 客服通道 ---------- */
.page-contact .pc-channels__body{
  display:grid;
  grid-template-columns:1fr;
  gap:clamp(20px,3vw,40px);
  align-items:start;
}
.page-contact .pc-channels__figure{
  margin:0;
  overflow:hidden;
  border:1px solid var(--line-gold);
  border-radius:var(--radius);
  background:linear-gradient(150deg,var(--wine-deep),#120A10 72%);
}
.page-contact .pc-channels__figure img{
  display:block;
  width:100%;
  height:auto;
  max-width:100%;
  object-fit:cover;
}
.page-contact .pc-channels__figure figcaption{
  padding:12px 16px 16px;
  border-top:1px solid var(--line-soft);
  font-size:12.5px;
  line-height:1.7;
  color:var(--text-mute);
}
.page-contact .pc-channels__note{
  margin:16px 0 0;
  font-size:13.5px;
  line-height:1.78;
  color:var(--text-soft);
}
.page-contact .pc-tel{
  font-family:var(--mono);
  letter-spacing:.04em;
  color:var(--gold);
  text-decoration:none;
  border-bottom:1px solid var(--line-gold);
}
.page-contact .pc-tel:hover{
  color:var(--ivory);
  border-bottom-color:var(--ivory);
}

/* ---------- 04 咨询分类 ---------- */
.page-contact .pc-tablewrap{
  overflow-x:auto;
  -webkit-overflow-scrolling:touch;
  border:1px solid var(--line-soft);
}
.page-contact .pc-table{
  width:100%;
  min-width:720px;
  border-collapse:collapse;
  font-size:14px;
}
.page-contact .pc-table th,
.page-contact .pc-table td{
  padding:16px 18px;
  text-align:left;
  vertical-align:top;
  line-height:1.7;
  border-bottom:1px solid var(--line-soft);
}
.page-contact .pc-table thead th{
  font-family:var(--mono);
  font-size:11px;
  font-weight:400;
  letter-spacing:.2em;
  white-space:nowrap;
  color:var(--gold);
  background:rgba(90,16,38,.3);
}
.page-contact .pc-table tbody th{
  font-family:var(--serif);
  font-size:15.5px;
  font-weight:500;
  white-space:nowrap;
  color:var(--ivory);
}
.page-contact .pc-table tbody td{
  color:var(--text-soft);
}
.page-contact .pc-table tbody tr:hover{
  background:rgba(243,235,221,.04);
}
.page-contact .pc-table tbody tr:last-child th,
.page-contact .pc-table tbody tr:last-child td{
  border-bottom:0;
}
.page-contact .pc-after{
  margin:18px 0 0;
  font-size:14px;
  line-height:1.75;
  color:var(--text-mute);
}
.page-contact .pc-after a{
  color:var(--gold);
  text-decoration:none;
  border-bottom:1px solid var(--line-gold);
}
.page-contact .pc-after a:hover{
  color:var(--ivory);
  border-bottom-color:var(--ivory);
}

/* ---------- 05 进度查询 ---------- */
.page-contact .pc-follow{
  display:grid;
  grid-template-columns:1fr;
  gap:clamp(20px,3vw,36px);
  align-items:start;
}
.page-contact .pc-follow__list{
  list-style:none;
  margin:0;
  padding:0;
}
.page-contact .pc-follow__item{
  position:relative;
  margin-left:12px;
  padding:0 0 24px 46px;
  border-left:1px solid var(--line-gold);
}
.page-contact .pc-follow__item:last-child{
  padding-bottom:0;
  border-left-color:transparent;
}
.page-contact .pc-follow__num{
  position:absolute;
  left:-14px;
  top:0;
  width:28px;
  height:28px;
  display:grid;
  place-items:center;
  border-radius:50%;
  background:var(--ink);
  border:1px solid var(--line-gold);
  font-family:var(--mono);
  font-size:11px;
  color:var(--gold);
}
.page-contact .pc-follow__item h3{
  margin:0 0 6px;
  font-family:var(--serif);
  font-weight:500;
  font-size:17px;
  color:var(--ivory);
}
.page-contact .pc-follow__item p{
  margin:0;
  font-size:14px;
  line-height:1.78;
  color:var(--text-soft);
}
.page-contact .pc-follow__aside{
  padding:clamp(20px,2.6vw,28px);
  border:1px solid var(--line-soft);
  border-left:3px solid var(--celadon);
  border-radius:var(--radius);
  background:linear-gradient(160deg,rgba(90,16,38,.55),rgba(18,17,22,.92));
}
.page-contact .pc-follow__aside h3{
  margin:0 0 10px;
  font-family:var(--serif);
  font-weight:500;
  font-size:18px;
  color:var(--ivory);
}
.page-contact .pc-follow__aside p{
  margin:0 0 12px;
  font-size:13.5px;
  line-height:1.78;
  color:var(--text-soft);
}
.page-contact .pc-follow__links{
  display:flex;
  flex-wrap:wrap;
  gap:10px 20px;
  margin:0;
}
.page-contact .pc-follow__links a{
  font-size:13px;
  color:var(--gold);
  text-decoration:none;
  border-bottom:1px solid var(--line-gold);
}
.page-contact .pc-follow__links a:hover{
  color:var(--ivory);
  border-bottom-color:var(--ivory);
}

/* ---------- 响应式 ---------- */
@media (min-width:760px){
  .page-contact .pc-prep{
    grid-template-columns:repeat(3,1fr);
  }
}

@media (min-width:860px){
  .page-contact .pc-channels__body{
    grid-template-columns:minmax(0,5fr) minmax(0,7fr);
  }
  .page-contact .pc-follow{
    grid-template-columns:minmax(0,7fr) minmax(0,5fr);
  }
}

@media (min-width:940px){
  .page-contact .pc-desk{
    grid-template-columns:minmax(0,7fr) minmax(0,5fr);
  }
  .page-contact .pc-desk__side{
    position:sticky;
    top:calc(var(--header-h) + 28px);
  }
  .page-contact .pc-form{
    padding:clamp(26px,2.4vw,38px);
  }
}

@media (max-width:520px){
  .page-contact .pc-draft__row{
    grid-template-columns:1fr;
    gap:2px;
  }
  .page-contact .pc-step{
    padding-left:32px;
  }
  .page-contact .pc-follow__item{
    padding-left:38px;
  }
}

@media (prefers-reduced-motion:reduce){
  .page-contact .pc-tab{
    transition:none;
  }
}